Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

SHIPPING POLICY

Standard Shipping

  • For Customers within Australia, we offer two shipping options: Standard and Pick Up. 
  • Estimated transit time: 2-8 business days.
  • Cost: $14.95 - $40 (this depends on weight).

Pick Up

  • Please ensure you are selecting shipping at check out and then selecting local pick-up option.

Please note that shipping times may vary based on your location and customs processing. Unfortunately, this can sometimes be out of our control. If you have any questions or concerns about your order, please contact us at sipinstylecups@yahoo.com

RETURNS OR FAULTY ITEMS

REFUND AND RETURN POLICY

We do not offer returns or change of mind. Once your stock has left our hands it's not coming back.

We do offer refunds for issues such as broken objects and missing items.

SALE ITEMS
Sale items are final and cannot be returned or exchanged, including during promotional events. 


FAULTY ITEM(S)
If you believe that an item you have purchased from Sip In Style is faulty, please contact our support team within 5 business days of receiving the item. This means sending us photos via email, in which we will examine for any faults. In the event that the item is faulty, we will provide a new items, subject to stock levels. If the product is unavailable, we will offer you store credit or refund. 
We will not accept any faults after this time period. We appreciate your understanding to this policy. 

STORE CREDIT
Stored Credit is issued via a Discount Code on the website which will be only unique to you and not accessible anywhere else. 
Credits are valid for 1 year from the issue date and are non-refundable.

 

SUBLIMATION WITHOUT AN AIR FRYER

Sublimating onto glass or stainless-steel cups involves transferring dye sublimation ink onto a specially coated surface using heat and pressure. Here’s a detailed step-by-step guide for both glass and stainless-steel cups:

🔹 Supplies Needed (for both glass and stainless steel):

  • Sublimation printer with sublimation ink (we can provide the prints).

  • Sublimation paper.

  • Heat-resistant tape.

  • Heat press or mug/tumbler press.

  • Shrink wrap (optional).

  • Protective gloves.

  • Cup or tumbler with sublimation coating.

🔸 Step-by-Step Process

🔹 1. Design Your Artwork

  • Use software to create or import your design.

  • Size the design to match the cup dimensions.

  • Flip the image horizontally (mirror image).

  • Print it on sublimation paper using a sublimation printer.

2. Prepare the Cup

🧊 For Glass Cups:

  • Use frosted or coated glass that is sublimation ready.

  • Clean the surface with a lint-free cloth.

  • Wrap the printed sublimation paper tightly around the cup.

  • Secure with heat-resistant tape.

🥶 For Stainless Steel Tumblers or Cups:

  • Use sublimation-coated stainless steel.

  • Clean the surface with a lint roller or alcohol wipe.

  • Wrap the printed sublimation paper tightly.

  • Use heat-resistant tape to hold the paper.

  • Use shrink wrap (if using an oven) or a tumbler press.

Heat Press or Oven Settings

✅ For Glass

  • Temp: 195–204°C

  • Time: 6–8 minutes.

  • Use convection oven, not a microwave or standard oven

  • Rotate halfway through for even heating.

✅ For Stainless Steel (tumbler press):

  • Temp: 190–204°C

  • Time: 50–70 seconds.

  • Pressure: Medium to firm.

🔹 4. Cooling and Peeling

  • Use heat-resistant gloves to handle hot cups.

  • Remove the paper and tape carefully while still warm or let cool slightly.

  • Avoid cold water on glass to prevent cracking.

  • Inspect for any fading or ghosting (means time/temp/pressure might need tweaking).

🔸 Tips for Success

  • Always use sublimation-coated blanks.

  • Make sure paper is tightly wrapped to avoid ghosting.

  • Test with a small design before full runs.

  • Use a convection oven that’s not used for food if going the oven route.

  • Use even pressure to avoid blurry images.

SUBLIMATION WITH AN AIR FRYER

🔸 Supplies Needed

  • Air fryer (large enough for your cup/tumbler).

  • Sublimation printer & sublimation paper.

  • Heat-resistant tape.

  • Sublimation shrink wrap.

  • Sublimation-coated glass or stainless-steel cup.

  • Heat-resistant gloves.

  • Scissors or craft knife (for removing shrink wrap).

🔸 Sublimation Process Using an Air Fryer

1. Design & Print

  • Create your design using software (we can supply these).

  • Mirror the image before printing.

  • Print onto sublimation paper using sublimation ink.

2. Prep the Cup

For Both Glass & Stainless Steel:

  • Clean the surface (lint roller or alcohol wipe).

  • Wrap the printed image tightly onto the cup.

  • Secure with heat-resistant tape.

  • Slip the cup into sublimation shrink wrap (preferred for air fryer).

  • Use a heat gun to shrink it around the cup if needed.

3. Air Fryer Settings

GLASS

  • 190 °C
  • 6–7 minutes
  • Use silicone wrap or shrink wrap. Avoid cold shock afterward.

STAINLESS STEEL 

  • 190°C
  • 5–6 minutes
  • Shrink wrap is best for pressure. Rotate halfway if needed.

4. Cooling & Removing Wrap

  • Use heat gloves to remove the cup.

  • Carefully cut off the shrink wrap.

  • Let the cup cool on a heat-safe surface.

  • Avoid placing a hot glass directly on a cold surface — this can cause it to crack.

    🔸 Tips for Sublimating in an Air Fryer

  • ✅ Use shrink wrap for best results in air fryers – it ensures even pressure.
  • ❌ Do NOT use glass without a silicone or shrink wrap – it needs pressure and can crack without it.
  • ✅ Don’t overload the fryer – do one item at a time for even heat.
  • ❌ Don’t use your regular food air fryer (or clean it thoroughly afterward) – ink fumes may be unsafe for food use.
  • ✅ Use a rotating tray or manually turn halfway for even heating, if needed.

Email

sipinstylecups@yahoo.com